Outsourced IT support and operational cybersecurity. Two services, one point of contact.
From Mauritius, our French-speaking L1/L2 technicians handle your tickets while our cybersecurity experts audit your infrastructure, deploy Stormshield, and train your teams. One team for both your IT priorities.
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Value Proposition
More than a call center. Your dedicated technical partner.
Our technicians are not former call center agents. They are trained in the environments of French IT services companies: ITSM, Active Directory, O365, VPN, network infrastructure, and operate with the same tools as your teams.
Real IT skills
GLPI, Jira, Zendesk, Active Directory, Microsoft 365. Your technicians handle tickets from day one, no ramp-up time needed.
Total flexibility
Half-day blocks, monthly packages, or a dedicated full-time technician. You scale the volume to match your actual workload, no hiring, no fixed costs.
Native French speakers, close culture
Mauritius is one of the most francophone countries in the world. Our technicians communicate in professional French daily, technical documentation, client support, the whole range.
Zero HR Overhead
No recruitment, no leave to cover, no French social charges. Replacement guaranteed if someone's out. You sign with us, not with an individual.
Confidentiality & GDPR
NDA on every engagement. GDPR-compliant data handling. Each assignment includes a confidentiality clause tailored to your client environment.
Structured reporting
End-of-shift summaries, weekly reporting, resolution KPIs. Your managers stay informed without managing the day-to-day.
Our expertise
Three services. One standard: operational results.
01
Cybersecurity
Audit, penetration testing, phishing, Stormshield, compliance. We protect your infrastructure with the rigor of a certified Gold partner and we train your teams to stay vigilant.
02
Outsourced IT Support
French-speaking L1/L2 technicians from Mauritius, aligned to your hours. Up to 52% savings versus a French employee, no HR overhead.
03
Compliance
GDPR, ISO 27001, ISO 42001. From risk analysis to certification, with deliverables your teams actually use.
Plans
Choose your collaboration model
Three plans, from occasional reinforcement to a dedicated team. The one that matches your real workload.
Tailor-made
Half-day rate
Ideal for workload peaks, time-limited projects, or IT service providers wanting to test our service with no commitment.
- Booking 48 hours in advance
- 4-hour sessions (morning or afternoon)
- End-of-session report included
- No minimum commitment
- Available from the first week
Recommended
Monthly package
Fixed number of half-days each month. Schedule locked in at J-5 for optimal resource planning.
- Volumes: 10, 20, or 40 half-days
- Volume-based tiered pricing
- Schedule fixed at J−5
- Weekly reporting included
- Volume adjustable each month
Premium
Dedicated technician
An assigned technician on your account, trained on your specific environment, available full-time during your business hours.
- Exclusive technician, not shared
- In-depth onboarding on your tools
- Contractually guaranteed SLA
- Direct access, no intermediary tickets
- Controlled annual rate adjustment
Let's discuss your project
Outsource your IT support or audit your security ,